NBC Thursday 9:30pm
debuts Thursday, September 23, 9:30pm
concept
from

"Outsourced" is NBC's new workplace comedy series centered around a catalog-based company, Mid America Novelties, that sells American novelty goods including whoopee cushions, foam fingers and wallets made of bacon, and whose call center has suddenly been outsourced to India.

After recently completing Mid America Novelties' manager training program, Todd Dempsy learns that the call center is being outsourced to India, and he is asked to move there to be the manager. Having never ventured out of the country, he is unprepared for the culture shock. Overwhelmed, Todd discovers that his new staff needs a crash course in all things American if they are to understand the U.S. product line and ramp up sales from halfway around the world.

The sales team Todd inherits includes Gupta, a socially awkward employee; Manmeet, a young romantic who is enamored with America; Asha, a smart, striking woman who finds herself intrigued by Todd; Rajiv, the assistant manager who wants Todd's job; and Madhuri, a wallflower who suffers from extreme shyness.

Todd also discovers other transplants working in his office building, including an American expatriate, Charlie Davies, who runs the All-American Hunter call center, and Tonya, a beautiful Australian who runs the call center for Koala Air. 
stars Ben Rappaport (The Gingerbread House [off-Broadway]), Diedrich Bader (The Drew Carey Show), Anisha Nagarajan (Bombay Dreams [Broadway]), Parvesh Cheena (Help Me Help You), Pippa Black (Neighbours), Rebecca Hazelwood (Doctors [BBC]), Rizwan Manji (Privileged), Sacha Dhawan (Five Days II [BBC])
producers Robert Borden (The Drew Carey Show), Ken Kwapis (The Office), Victor Nelli, Jr. (Ugly Betty), Tom Gorai (Outsourced theatrical movie), David Skinner (Outsourced theatrical movie), Alexandra Beattie
studio In Cahoots, Universal Media Studios
my take
It's a good fit for NBC Thursday, which, although better in recent years, is still a shell of what it used to be. Many opportunities for the funny here, but the writers need to be careful to steer away from the easy (and racist) jokes. Go for the disconnect between cultures. With the exception of Diedrich Bader, everyone is a new face to American audiences. First to Die? A candidate at least.
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